Privacy Policy

Effective Date: [Insert Date]

App Name: ReviewLift

Company: Falconscale Digital

1. Introduction

Falconscale Digital ("we", "our", "us") operates the ReviewLift Shopify application ("App"). This Privacy Policy explains how we collect, use, and protect merchant and customer data. By installing and using the App, you agree to this policy.

2. Information We Collect

2.1 Merchant Information

• Store name and Shopify domain
• Store owner email address
• Access tokens provided by Shopify
• Store settings and preferences

2.2 Customer Data (Reviews)

• Customer name (if provided)
• Email address (optional)
• Product reviews and ratings
• Images or media uploaded with reviews

2.3 Usage Data

• IP address and browser type
• App usage activity and logs

3. How We Use the Information

• To provide and operate the App
• To display reviews on Shopify stores
• To improve performance and user experience
• To provide support and updates

We do not sell your data to third parties.

4. Data Sharing

• With Shopify APIs as required
• With trusted service providers (hosting, analytics)
• When required by law

5. Data Security

We implement industry-standard security measures including encryption and access controls to protect your data.

6. Data Retention

We retain data only as long as necessary to provide services and comply with legal obligations.

Upon uninstalling the App, all stored data is deleted within 30 days unless retention is required by law.

7. Merchant Rights

• Access your data
• Request correction or deletion
• Request data export

8. Customer Responsibility

Merchants are responsible for informing customers about data collection and complying with applicable laws such as GDPR or CCPA.

9. Third-Party Services

The App may use third-party services for hosting and analytics. These services have their own privacy policies.

10. Changes to This Policy

Falconscale Digital may update this policy from time to time. Updates will be posted on this page.

11. Contact Information

Falconscale Digital
Email: info@falconscaledigital.com
Website: https://falconscale.com